Personal Application Essay Example - 1205 Words

I currently work for NHS Wales Informatics Service (NWIS) as the Principal Support and Business Analyst for the Welsh Radiology Information System (WRIS). I have been working in this role for the past ten months on an ‘acting up’ basis, and I am applying for the position of Principal Support and Business Analyst on a permanent basis as I possess the variety of skills required to fulfil the role. I am a determined and highly organised individual, with a strong work ethic and over 10 years extensive and diverse experience within an office environment, which includes service management, team leadership, training, support and analysis. I joined NHS Wales Informatics Services in 2013 as a Service Desk Officer following a change in career.†¦show more content†¦For the past ten months, whilst working as the Principal Support and Business Analyst, I have been responsible for managing the WRIS support function; a team of six Support and Business analysts, including a Senior Support and Business Analyst. This has involved managing the team to ensure that the WRIS application performs to the requirements of its users and clinicians. Subsequently, I ensure that all service requests, incidents, problem and change records, adhere to quality standards, are kept up to date, and are resolved/progressed within the agreed timeframe and in line with Service Level Agreements. I also review KPI (Key Performance Indicator) reports, and look to identify and address areas for improvement. I plan, manage and support the production of business requirements and detailed system requirement specifications (SRSs) for the development of new modules and enhancements to the WRIS application. I manage the support teams use of Team Foundation Server (TFS), ensuring that all items, stories and test scripts are kept up to date. I also ensure that access documents, inventories, configuration maps and the configuration management database (CMDB) are kept up to date, and that all SQL database maintenance plans are functioning as required. I analyse change requirements and produce change documentation, including impact analysis, testing and back-outShow MoreRelatedStatement of Purpose1126 Words   |  5 PagesPurpose Many professors, department websites, applications, and current graduate students will tell you that the statement of purpose is the most important part of the application. 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This all takes time, being challenged to create artwork, whether it be an essay or a painting, in sixtyRead MoreReflecting On The Course Experience1527 Words   |  7 Pagesplayed in the anterior of my mind: â€Å"is this course really worth it?† Truly, I was asking a silly question; countless evidence supported the course’s merit. In succession I remembered why I sat at that table, people were counting on me to set a good example for their program, and I was privileged that I was lucky enough to attend college free of cost. In North Carolina I lacked any intention to attend college, because I knew I would not be able to afford it. High school proved my limits existed in educationRead MoreAn Understanding Of Responsible Thinking Process1593 Words   |  7 PagesThis analytical essay will be discussing and demonstrating an understanding of Responsible Thinking Process (RTP) for school behaviour management. 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